Pine Cone Hill Wild Flower Bedskirt

Wednesday, June 18, 2008

Quality Isn't an Option

I did something unusual tonight as I made the bed, having just retrieved the clean sheets from the dryer.

I took my time.

No, that doesnt quite describe it. I took all the time in the world to make the bed just right.

I spread the sheets so they would fit perfectly. I positioned the comforter so its seams were symmetrically aligned.

By hand, I ironed away the ripples and wrinkles.

And I finished the task in the very same mood that I started; not cursing the fact that I had to do this plebian grunt work, but calmly, and with utter peace of mind.

Of course, by tomorrow morning that set of sheets, pillows and bolsters will be askew, and will probably stay that way for the day, or longer. But for now, the entire ensemble is at blissful repose, as I am.

Robert Pirsig, who wrote a national best-seller in ZEN & THE ART OF MOTORCYCLE MAINTENANCE is one of the unheralded fathers of the quality movement that swept America in the 80s and 90s. His contribution wasnt offered up to big corporations and to countries as were those made by quality gurus Peter F. Drucker and W, Edwards Deming.

Pirsig created quality revolutions in one reader at a time, and he still does. I commend his book to one and all.

Pirsig points out that quality is many things. Its technical. When we buy a car or a computer or sound system we expect them to function flawlessly. If they deliver as promised, we say they possess quality.

But quality is also artistic, says Pirsig. The car should be beautiful, well designed, the speakers sleek and pleasing to the eye as well as to the ear. Objects that possess quality should arrest our attention, grip our emotions like an awesome painting, and make us say, Wow!

But theres something else, that is essential to producing a quality product, says the author.

It is the frame of mind of the people who make it. It is the attitude they bring to the task.

If they dont care about what theyre doing, are angry, impatient, or dont meld with the object of their creation, inevitably something will be wrong with the outcome, for everyone.

Not only will the audiophile or car enthusiast be disappointed, the worker himself will be alienated from his job.

Without quality, everyone suffers.

Pirsig shines when he says that quality is the same thing, really, whether were making a bed, comforting a crying child, designing a spacecraft, or composing a letter to a dear friend or distant relative.

As people, we know it, we need it, and we wither without it.

Quality can be many things and take many forms, but there's one thing it isn't.

And that's an option.

Dr. Gary S. Goodman is a top trainer, conference and convention speaker, and sales, service, and negotiation consultant. A frequent expert commentator on radio and TV, he is also the best-selling author of 12 books, more than a thousand articles. and several popular audio and video training programs. His seminars are sponsored internationally and he is a top-rated faculty member at more than 40 universities, including UC Berkeley and UCLA. Gary brings over two decades of sales, management and consulting experience to the table, with some of the best academic credentials in the speaking and training industry. A Ph.D. from the Annenberg School For Communication at USC, an MBA from the Peter F. Drucker School of Management, and a J.D. degree from Loyola Law School, his clients include several Fortune 1000 companies and successful family owned and operated firms.

His web site is: http://www.customersatisfaction.com and he can be seen on CNBC at: http://www.cnbc.com/id/15840232?video=417455932# and reached at: gary@customersatisfaction.com

Childhood Obesity, A Weighty Issue For Parents - A Personal Story Of The Growing Pains

Childhood obesity is a growing problem that will soon reach epidemic proportions. The issues though, for parents and children, are far more complex than those of education in healthy eating and life-style. Attitude to food, body image and the psychology behind this weighty issue must be addressed if we are to help our children.

This highlights for me, an obese child who grew into an obese adult, the issue of how we act as role models for our children. For 98% of us, diets don't work. In fact, they gradually increase our weight problem. The mindset dieting creates generates demotivation and low self-esteem through guilt, shame, self-loathing and a battle with food. Is this what we want for our children? If the tools of the dieting game are not working for us, how can we possibly teach them to our children and expect them to work?

Parents need new tools (habits and beliefs around food and body image) in their toolkit for parenting in a world of food abundance. They need support, just as the overweight children do, in discovering a life without food as its central focus. Both parents and children need support to learn to love themselves and their body in a way that aids permanent weight loss. So, what else is needed to fight the childhood obesity crisis?

I can only talk from a personal standpoint, one that has seen me break away from the cultural concepts of a dieting mindset to find the weight I was born to be. Making changes in the way I view and use food, how I motivate myself to exercise and the life changes I have made, enabled me to drop 5 dress sizes and retain the weight loss. My life experience convinces me that we need to support and help parents and children who struggle with the issues of obesity. The last thing they need is condemnation and shame.

Shame dominated my life. My problems began at birth, weighing in at just 2lb 12oz. It was no wonder that my concerned mother began her campaign to 'fatten me up', when I eventually got home from hospital. She was dong her best, just like all parents of children who are larger than nature intended.

However, it was not until I went to school that my weight problems really began. I would come home each day, having eaten a school lunch, and nibble on crisps, sandwiches and biscuits. When my father finished work, I would eat again as we took our evening meal together as a family. There were no 'boundaries' where food was concerned, no rules about what or how much to eat. I ate because I could and because if I was not feeling full, all the time, I felt very frightened. This fear was illogical but very real to me.

On reflection, the reality was far more complex than just the issue of what I ate. In my case the issues that impacted on my weight gain were five fold...

1. I came from a family who put on weight easily.

2. I had a deeply engrained feeling that there was never enough food. Irrational it may have been, in this world of abundance, but the fear of being hungry has taken me over 50 years to conquer.

3. My mother had no idea what a balanced diet was. She had been a very skinny child and therefore delighted in my love of food. In addition to this she used food as a comforter.

4. As I got older, I used food as a means of rebellion against what I then saw as a very controlling father.

5. My size was a cry for attention. Inside I was crying out to be seen and to be loved for who I was and for the potential of who I could become.

And so the weight piled on until I was a size 22 at 16 years old. Then later to a massive size 30 (over 21 stone) by my mid forties! This of course brought its problems right through childhood. Growing up as a fat kid was not easy. The stigma and bullying were only part of the problem. Worst of all were the engrained messages that I was just not 'Good Enough'. Most of the time I didn't fit in, no matter how much I tried. As for feeling attractive, that was just not possible when the latest fashions looked awful on me. My teenage years were in the mini-skirted era of the 60's, so you can understand why!

These messages became my belief systems that wrongly informed me, in adulthood, that I was a failure, unattractive and unlovable. For too many years they bound me to a life of food and weight obsession. That was unless my self-loathing kicked in and then I would not care what size I was. I just wanted to eat food and be happy. Well, that was the illusion created by a childhood of comfort eating. The reality was one of deep unhappiness, where I felt unlovable. As for loving myself enough to care about my health, that was something I had never considered, so powerful were the negative messages I had absorbed as I grew up.

These negative messages from those around you, in childhood, have a powerful impact on future life. Other people are never aware of the huge effect they have. Even a passing remark can be as devastating as continuous bombardment of negative messages. They often come, as in my case, from the fears or embarrassment of others. My belief that I was ugly and not lovable stemmed from the jokes my father used to make about my size, when he showed people a picture of me taken at London Zoo with an Orang-utan. It was his way of overcoming his embarrassment at having a fat daughter and one I forgave him for a long time ago.

As for the belief that fat adults and children are lazy, in so many cases, that is a myth. In junior school I loved Scottish country dancing. At secondary school I played rounders, netball, tennis and badminton. It was the competitiveness I loved and I was often picked to play on the school team. I also cycled everywhere as we lived in a village and all my friends were in the next village. My problem was that my intake of food far out weighed my daily exercise.

For many children, these days, the inclusion of physical activity in school has decreased. The Government is focusing on healthy eating in childhood but this is only one part of the equation. All children need to enjoy exercising, with the emphasis being on fun. I dreaded and hated the gym as I could not climb the ropes or jump the vaulting box. This made me feel useless and a failure. So the fear of gyms and exercise followed me into adulthood.

I was lucky though, that in other ways I was successful. I had an inner drive that made me determined to show people that I was 'Good Enough' in other areas of my life. My singing voice was good, along with my acting ability, and often led to me taking lead roles in school plays and musicals. Also, like many overweight children, I learnt how to draw people to me by my fun and caring nature.

This ability to make people like me was not always enough. I was different but needed so much to be accepted for who I was, despite my size. Prejudice played a large part in my childhood. The belief that because I was large I would not be capable of doing things like canoeing or water skiing was in adult minds, not mine. This was despite the fact that I had been a strong swimmer from the age of nine. What so many large children lack, as I did, is the ability to feel that they can achieve despite their size.

Once size and food become dominant issues, the potential of the child is no longer the feature. For me it was the impetus to say "I'll show you how good I really am, in my way", that created my ability to eventually succeed in life. Sadly, for many overweight children the struggle for their own identity is too much of a battle and they give up. The struggle is all the more difficult when your self-esteem is at rock bottom as mine was at times. So I quickly learnt to put on a front, to laugh at all the 'fat jokes' and even to make fun of my own size before others did.

"Why do people think I am not hurting inside by that remark or joke?" I used to wonder. It never crossed my mind that their remarks were coming from a place of their own personal fear and prejudice. But hurt it did, so much so that I leant the tactic of defensiveness. To my detriment, this approach only allowed the bullies to win as I gave my personal power over to them by losing control of my emotions. Bullying is something I experienced all through my school years. The adults, though, considered none of it a problem. So it felt to me as if it were my entire fault. I was fat and ugly and I deserved to be treated in that way!

Eventually I was introduced to the one thing I believed would rescue me from this 'Fat Jacket' that had grown around me (my excess weight). The Diet! This game with food was my rescuer and then my persecutor. I learnt to make certain foods 'bad' only to crave them and then believe it was my fault for not being able to lose weight permanently. I learnt to listen to what others said I should do or eat and never learnt to listen to my own body. The more I failed, the more I felt 'Not Good Enough' and the more stressed I became. And the result of all this negativity and stress was the usual comfort eating with its inevitable weight gain!

This is what we are now instilling into our children. Following over three decades of a dieting culture, children are growing up believing that food is 'good' or 'bad'. Inevitably, this brings into play the negative emotions of guilt, shame and self-loathing. This is the inheritance we create for our children when we perpetuate the belief that to be happy and accepted you need to be a certain shape, size or weight. What I needed as a child was a healthy attitude to food, to know how to listen to my body and to eat consciously. I needed to learn what it was to love myself and to view food as a fuel on which to live my life to my full potential.

Many children are destined for a life battling with food, hating themselves and their body image, unless we begin to do something about it. Firstly, it begins with us, the adults. We need to learn and then teach a healthy attitude to food and body image. We need to look past the weight to the potential, teaching children that self-love is the most important gift we can give ourselves. From this flows a body awareness that enhances 'Conscious Eating' habits and a positive body image. By teaching this we give them the building blocks on which to create their lives where the focus is on eating to live, not living to eat.

Chrissie Webber 2007

Chrissie Webber is a published author, business coach and leadership trainer. As Managing Director of Life-Shapers Ltd she is developing her online weight-loss motivation company http://www.lifeshapers.co.uk into a franchise of Life Shapers Weight Management Coaches.

Her track record in the area of weight management is firstly a personal one. Following a lifetime of weight issues - at her heaviest, over 21 stone and a massive size 30 - she has personal experience of diets and their devastating effect on size and psyche.

With a background in nursing, psychology and business coaching, coupled with a lifetime of dieting, she developed and successfully used a series of models and tools that enhance weight loss motivation. Now over 5 dress sizes smaller and having sustained her weight loss for several years she has written a book about her motivational journey. Weight Loss, Life Gain - A Motivational Journey to Permanent Weight Loss was published in January 2008 by Accent Press.

Her Blog http://www.chrissiewebber.co.uk and free monthly eZine now offer support to others.